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Privacy policy

Updated 8th March 2023


As a user of CRMS, CRMS Mobile, or another service we provide to you, we may collect and use information about you. This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices we will update this privacy policy. If any changes are significant we will let you know (for example, by email).

Why we process your information

We limit our collection to only what is neccessary to fulfil a legitimate interest with you. These “legitimate interests” include:

  • answering questions or providing other types of support
  • providing and improving our products and services
  • providing reporting and analytics
  • testing out features or additional services

What types of information we collect

To provide our apps and services to you we must process information about you, including personal information. Here is a summary of the categories of personal information we may collect about you depending on how you use our products, or services.

What we collect

How we use it

If using CRMS or CRMS Mobile: Information you provide about yourself, like your name, address, email address, and phone number.

  • To provide you with - and improve - the app or service you are trying to use (e.g., to confirm your identity, to contact you about our products or services)
  • To comply with legal requirements

If using CRMS Mobile: Information about your device's precise location.

  • To determine which CRMS location you are nearest to
  • We never store your precise location, nor is it ever transmitted to us. It is only used to calculate your proximity to a set of known locations on the device

Information about how you access and use Dorsett Retail Systems apps, websites, and other services, including information about the device and browser you use, your network connection, your IP address, submissions through the app, and details about how you browse through our apps and sites. We collect some of this information by using “cookies” or other similar technologies directly from your device.

  • To provide you use of, and to improve, our apps and services (e.g., identifying ways to make our platform easier to use or navigate)
  • To personalize your experience using our apps and services (e.g., by changing how we may order items that we show you)
  • To maintain the security of the service
  • To detect or prevent fraud or spam

How we use your information

We will not sell or exchange names or any other information about you. We will not collect, share or sell any information that is not addressed in this statement. Your information will only be used as part of providing a service to you, or to improve our products & services.

How you can reach us

If you have any questions about this policy, or how we may process your personal information, please contact [email protected] or call our office +61 8 8471 0821.

Where to find us

Suite 2

25 Victoria Crescent

Mount Barker, 5251


(08) 8471 0822

Copyright © 2023 All Rights Reserved by Dorsett Retail Systems Pty Ltd

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